Fitbit tracking device

I bought a Fitbit tracking device as I found that manually keeping a sleep diary was keeping me awake. It's been really effective for filling in my sleep diary.

There are two sleep settings normal and sensitive and I've been using sensitive for the last two weeks and I'm now not sure whether I should be using that setting. Fitbit say:

The normal setting counts significant movements such as rolling over as being awake, and is appropriate for most users.
The sensitive setting will cause your tracker to record nearly all movements as time spent awake. This setting may be helpful for users with sleep disorders, or those who wear their tracker somewhere other than the wrist while asleep.

Which should I be using. I've been wearing the tracker on my wrist and sensitive is showing that I wake up 8-13 times a night. However, I'm not aware of being awake more than once or twice a night. I'm currently into 3 days of the session 3 Pro-sleep schedule.

Posted 25 Sep 2014 at 9:57 AM
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  • Sleepio Member

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    Hopefully, if they have a lot of unhappy customers, it will spur them on to resolve the issues :-)
    Keeping every crossed for you xxx

  • Sleepio Member

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    Gosh I would be really annoyed if I found out that I could have used my computer (it has windows 10). Currys assured me I couldn't so I ended up buying a new phone that I didn't really need because I'd already bought the fitbit. Mind you I love the phone now and the contract isn't really any more than I was spending on PAYG.

    Good luck in sorting out your problem. By the way, the final message I got from fitbit said “having worked as a team with you has been incredible for us!” – make of that what you will;)

  • Sleepio Member

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    The tracker behaved itself last night. Perhaps switching the heart rate monitor to “on” has done the trick, or perhaps tomorrow I shall be back to the barcode again. Have had another email from Fitbit wanting lots of information and screenshots, which I have duly provided. The value of the hours I have wasted on this probably amount to the cost of a tracker. Fingers crossed that this latest improvement lasts.

  • Sleepio Member

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    And in this morning's FB news, I have just spent 40 minutes trying and failing to get the wretched thing to sync. It of ten takes a couple of attempts, but this is ridiculous.
    So I don't know whether switching the heart monitor to On has worked.

  • Sleepio Member

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    I am afraid my FB will read all these posts and get ideas as at the moment it is behaving itself admirably. Hubby's earlier Charge HR has decided to show a strange elongated battery symbol most of th time even when it is fully charged. Working ok if he gets past that.

    I wake up on tenterhooks every morning in case mine decides to throw a wobbly…

  • Sleepio Member

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    After a few more tries I got it to sync. Thrilled (pathetic, isn't it) to see that I got a full readout for last night. Turns out I got little REM sleep and then was awoken mid-REM. Shame. Had I slept a little longer….. Still, mustn't be greedy. I got six and a quarter hours altogether and count myself very lucky.

  • Sleepio Member

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    I am continuing to log my sleep from a Fitbit and have a question relating to the information it provides and how it is used to determine sleep quality.

    My query is: if I enter that I have woken one or more times a night then I get an *option to say for how long. This is on a Fitbit as 'awake/restless'. If I enter 0 then I don't have an option to enter 'awake restless' and the sleep quality is significantly higher.

    Example
    1/ I go to sleep 12mn. Awake 6am. 0 times awake.
    *Fitbit says awake/restless 2hrs. Sleep quality: 34%

    2/ I go to sleep 12mn. Awake 6am. 1 time awake.
    *Fitbit says awake restless for 2hrs. Sleep quality: 51%

    I'm wondering how accurate sleep accurate sleep quality calculation is based upon a Fitbit.

  • Sleepio Member

    • 5 comments
    • 1 helped
    Graduate

    I am continuing to log my sleep from a Fitbit and have a question relating to the information it provides and how it is used to determine sleep quality.

    My query is: if I enter that I have woken one or more times a night then I get an *option to say for how long. This is on a Fitbit as 'awake/restless'. If I enter 0 then I don't have an option to enter 'awake restless' and the sleep quality is significantly higher.

    Example
    1/ I go to sleep 12mn. Awake 6am. 0 times awake.
    *Fitbit says awake/restless 2hrs. Sleep quality: 51%

    2/ I go to sleep 12mn. Awake 6am. 1 time awake.
    *Fitbit says awake restless for 2hrs. Sleep quality: 34%

    I'm wondering how accurate sleep accurate sleep quality calculation is based upon a Fitbit

  • Sleepio Member

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    Hi Eileen

    If I understand you correctly you have a FitBit that gives you are 'bar-code' reading (asleep, restless, and awake) rather than the newer sleep stage 'graph' (awake, REM, light and deep sleep stages)?

    I notice that when I got the bar-code instead of the graph and I scroll down the page on the sleep window it tells me how many times I've been awake and how many times I've been restless; and then the minutes I've been awake/restless. However, if I click on the double arrow at top right hand corner it tells me how long I've been asleep, restless or awake in hrs / mins. So you can then break it down further.

    We often have periods when we can think we're still awake, but actually are asleep – this is possibly what FB is recording as restless. So if you just put in the amount of time FB states that you are awake (rather than awake/restless) you should get a more accurate SE.

    Hope this all makes sense and is of help :-)

  • Sleepio Member

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    PS it is sleep efficiency that the Sleepio sleep diary is calculating. You have to rate the sleep quality yourself.

  • Sleepio Member

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    Hi Rosie. Apologies for butting in to your response to Eileen but it seemed relevant. I didn't know you could break down the bar graph like this so I just looked at mine for the nights it didn't record sleep stages and it said 'awake' for 5-6 mins only – I don't think so!! To be honest I don't see how they can differentiate between awake and restless and it seems in my case that they can't.

  • Sleepio Member

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    Yes, I agree, it doesn't seem to match the info you get when you get the graph. But it does break it down into awake and restless (as if they are different) so it would be interesting to know what they mean by 'restless'.

  • Sleepio Member

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    Hello,
    The bar graph indicates that you are asleep when you are lying still, wide awake and trying to sleep. And it has shown me as just restless when I have sat up, turned on the light, had a drink and lain down again. I love the Charge 2 when it gives the full readout, but it has failed me on 19 out of 31 nights so far. Not impressed. However, I have been offered no replacement. Not fair!

  • Sleepio Member

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    I've posted on your profile about replacements.

  • Sleepio Member

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    Hello Lindsay,
    I put my foot down with a firm hand and asked for a replacement, and one is on its way (well, it will be once they have shipped it. The dongle they sent took several days to ship once it was ordered). I do hope that both of our replacements will be an improvement on our current ones.
    Mine has improved a bit recently, with a hit rate of 9 out of the past 15 days, but at 60% that still isn't impressive. Recently I have been checking it when I wake up in the night, and my heart rate monitor has always been working, and so I am confident that its failure is nothing to do with the way I wear it.
    Jane

  • Sleepio Member

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    Good for you Jane. You have put up with a dodgy fitbit for too long (and still managed to sleep). Fingers crossed that both our new ones behave perfectly.

  • Sleepio Member

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    I have called and they replaced my at least twice. They were always nice about it.

  • Sleepio Member

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    Hello ElaineClaire,
    Which model do you have, and what were the problems? I have huge problems syncing my Charge 2 (I have just been trying for an hour, off and on without success) and with getting the simplified sleep readout rather than the full sleep stages.

  • Sleepio Member

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    Session 1

    I started Sleepio yesterday and linked my Fitbit Alta HR, which provides more sleep data than the older Fitbits. The info imported to Sleepio is wildly different from what Fitbit itself reported. It says I was awake two hours more than Fitbit says! The Fitbit data rings true to what I experienced for wakefulness. What is going on?

  • Sleepio Member

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    Do email hello@sleepio.com about this. Their engineers are onto it, and there seems to be a problem at Fitbit's end rather than Sleepio's.
    I either enter my data manually or transfer it from Fitbit and adjust as necessary. Good luck with the Alta. I have had huge problems with my Charge 2 and am awaiting a replacement.
    Good luck with Sleepio. Try to plan as little as possible for weeks 3 and 4, when you are likely to be exhausted.
    Keep in touch.
    Jane

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